Privacy Policy

Privacy Policy

We at AUGIENB Technology Co. Limited ("AUGIENB," "we," "us," "our") know that our users ("you," "your") care about how your personal information is used and shared. We take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the website and domain name, and any other linked pages, features, content, app, or any other services we offer from time to time by in connection there with (collectively, the "Services"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.


This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.We do not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to AUGIENB or on the Services. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at Blog


We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our Services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and Services, to analyze how users utilize the Services, and as otherwise set forth in this Privacy Policy. We may also share certain types of Personal Information with third parties (as set forth in this Section and in Section III below). We collect the following types of information:

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, during the registration process, we collect Personal Information such as your name, user name, email address, camera title and description, time zone, IP address, and browser information. We may collect other Personal Information you provide us through your use of our Services, such as the posts you submit on the Services. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.

Information Collected Automatically:

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, and the page you requested. Some of this automatically collected information may or may not be Personal Information, depending on whether it is personally identifiable in nature or not. "Cookies" are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer's acceptance of cookies, but this may prevent you from taking advantage of our Service's features.When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Services, so that we can make the Services appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Services, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.III. E-mail and Other Communications:We may contact you, by email or other means; for example, we may send you promotional offers, or communicate with you about your use of the Services.  This confirmation helps us improve our Services.

IV. Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.V. Changes to Our Privacy PolicyIf we decide to change our Privacy Policy, we will update the Privacy Policy modification date below.Last modified: May 17, 2019

VI. Contact Us

If you have any questions about our Privacy Policy, please contact us at Blog


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Hi, I have a desktop Augien B air filter: AIR PURIFIER WITH TRUE HEPA FILTER. It is not the A-DST01 or A-DST02 models. I do not which air filter I need to buy NOR where to buy it. I live in Australia. Thank you.

Posted by UserQzMk, 09th May 2022, 12:20AM

0 Posts More hide
Mixer base got wet. Any solutions. Blue light comes on but doesn’t function 

Posted by Uservuok, 27th Feb 2022, 02:36AM

0 Posts More hide
I have misplaced my manual and need to get a copy. It’s for the air purifier KJ-450C. Any options?

Posted by UserH32y, 15th Aug 2021, 11:37PM

3 Posts More hide
Hi i got augienb sous vide that doesn’t heat up, please help troubleshoot, does it have a reset?

Posted by UserrhoL, 20th Dec 2020, 05:45PM

0 Posts More hide
Hi why never respond e mails? The air purifier stoped working after 4 months I’ve been sending you e mails and never got respond from you 

Posted by UserjDzy, 19th Jul 2020, 07:27PM

0 Posts More hide

Hi Augienb,

I have one of you products, a sous vide cooker, SV-617.

For some reason it keeps giving me the E3 error code.

This is for water level too high or low.

I ensure the water level is at the middle of the indicated minimum-maximum markers.

Once I take it out, dry off the whole inside of the unit, then reassemble and restart it is fine. However it does interrupt the cooking process if I am not around to do this.

Any ideas?



Posted by UserUIlr, 12th Jun 2020, 10:29PM

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Hello. The aliexpress website has a very similar device. Is this your production or fake?

Posted by UserAFK9, 02th Mar 2020, 11:51PM

0 Posts More hide

Reference : 4 stage countertop RO water purifier

What's the function of the recoil / back -kick ball vave ?


Posted by UserWo0K, 07th Feb 2020, 07:00AM

0 Posts More hide

hello, my english isnt that good but i give it a try.

i got a air purifier from augienb, i orderd it with wish.

now afther 2 month's the red light from the filter is on and wont go out.

i already tried everything, can anyone help me plz?

greetz jamilla

Posted by User7VAb, 30th Jan 2020, 11:09AM

7 Posts More hide
I recently purchased the kj-450c and the machine works great,  but I am having problems locating a replacement filter for it.  Can you help?

Posted by UseraFg4, 15th Jan 2020, 04:51AM

1 Posts More hide

Does anyone know if i can fix this or is this faulty?

Posted by User83hQ, 15th Dec 2019, 07:22AM

0 Posts More hide
I am interested in AUGIENB Water Ionizer & Purifier Machine PH 3.5-11 and I want to find out the lifespan for the titanium plate. Also it is replaceable? And how much roughly it will cost. 

Posted by UserCtyM, 03th Nov 2019, 11:38PM

1 Posts More hide


Which product is best for travel and use in room hotel and suitable to use on room with babies

Can you ship to Malaysia

Posted by User58g1, 25th Aug 2019, 07:41PM

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Hello Augienb team.

Please send me the Quality certificates of faucet filters please.

I just want to know if the water of the faucet filter Augienb is available to drink directly and get the certificate.

Posted by User8Uml, 01th Aug 2019, 11:56AM

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 Can anyone recommend me the best product from the list mentioned in this site.

Posted by User01XB, 26th Jul 2019, 11:50AM

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